Frequently Asked Questions

Popular Questions

Where in the world is Warner Bros. Movie World?

Warner Bros. Movie World is located on the Gold Coast in the south east corner of the Australian State of Queensland.

The Gold Coast is a very popular holiday destination for Australians and overseas travellers with some of the world's safest and most beautiful beaches, international standard accommodation, world class shopping and dining, and a picturesque hinterland. It is also Australia's theme park capital, home to Sea World, Sea World Resort & Water Park, Warner Bros. Movie World, Wet 'n' Wild Water World, Australian Outback Spectacular and Paradise Country.

You can get to the Gold Coast by road, rail and air. It has its own International and Domestic Airport, with Brisbane International and Domestic Airports about and hour's away.

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When is Warner Bros. Movie World open?

Warner Bros. Movie World is open every day of the year except Christmas Day on 25 December and ANZAC Day on 25 April. Rides and attractions are open from 10.00am to 5.00pm.

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How do I get to Warner Bros. Movie World?
Read about How to get to Movie World Here

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How old do you have to be to have fun at Warner Bros. Movie World?

Warner Bros. Movie World has something for everyone! It's a place for all the family, with rides and attractions suiting a wide range of ages, interests and adventure levels. The young are just as well catered for as the young at heart.

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What is the weather like and how should I dress?

The Gold Coast has a delightful subtropical climate. Average daytime temperature during summer (December to February) is 28 degrees Celsius. The average temperature in winter (June to August) is a very mild 21 degrees Celsius.

Comfortable clothing and footwear is recommended for your day at Warner Bros. Movie World. Hats and sunscreen are recommended year round. A light jacket may be required in winter.

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What banking facilities are available?

Tickets may be purchased at the admission gates by cash/EFTPOS, credit card or Travellers Cheques.

We accept Mastercard, Visa, Diners Club International, American Express and JCB cards.

An automatic teller machine is located at the Farmer and Merchant Bank in Main Street.

Travellers Cheques can be used for purchases at any Retail or Food & Beverage outlet in the Park.

We recommend you use cash to purchase food and drink.

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Can I bring my own lunch?

You are not permitted to bring in food and drink including eskies and coolers. Guests with the following dietary requirements are exempt from this policy:

  • Guests with allergies
  • Infants and babies
  • Pre booked education groups

You can bring in fruit and bottled water.

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Where can I buy my Warner Bros. Movie World ticket?

All tickets can be purchased from Warner Bros. Movie World's front gate. Or you can buy online now. Tickets are also available through your motoring association in Australia, travel agent or your local Gold Coast hotel, apartment or tour desk. New Zealand residents can also purchase tickets from your licensed travel agent.

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What services are available for disabled persons and others with special needs?

Warner Bros. Movie World offers disabled parking and a wheelchair hire service. See costs outlined in the answer below. Many rides and attractions are accessible by wheelchair.

A guest with a disability who produces their Companion Card is entitled to 1 free of charge companion so that their companion can provide attendant care support during their visit. Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities will be entitled to a discounted admission rate.

Strollers are available for hire from Guest Services and Parents' Rooms are located in Kids' WB Fun Zone and Main Street.

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Can you smoke at Warner Bros. Movie World?

Queensland's anti-smoking laws prohibit smoking within four metres of any entrance to a building or in children's play areas. We recommend the use of the designated smoking areas.

Please check the In-Park Map for designated smoking areas.

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How much does it cost to hire a Stroller or Wheelchair?

Stroller Hire and Wheelchair Hire is available from Guest Services located in Main Street.

Standard Stroller

*$10.00 Hire fee plus * $10.00 Refundable deposit which you receive back upon safe return of the Stroller. These strollers are intended for children from 6 months of age and up to 15kgs in weight.

Wheelchair

*Wheelchairs are available complimentary however we do require a $20.00 refundable deposit which you will receive back upon safe return of the wheelchair.

A form of ID is required. A limited number of wheelchairs are available so we recommend you prebook with Guest Services. The hire fees include GST and is per day or part thereof.

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What is 'Parent Swap'?

Here at Movie World, we like to help you and your family as best as we can which is why we have introduced ‘Parent Swap’. This is a service offered to parents, friends or guardians who may have a child who is unable or too frightened to go on a ride.

This means that one person can enjoy the ride while the second waits with the child. When the first person has finished their ride the second person, whether a parent, friend or guardian, can then go to the front of the queue and enjoy the ride too, minimising delays and time spent apart. Each ride operates differently so please see the ride attendant.

As personal situations vary please feel free to visit guest services on the day or in advance using our contact us form If you have any further questions.

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Will staff be able to look after my child while I go on a ride?

While you and your family are important to us, we are not able to monitor children while parents are on rides. We encourage guests, where they can, to bring along a friend who can assist in these situations to ensure each and every person has a wonderful day in our park.

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Can my children visit Warner Bros. Movie World on their own?

We strongly recommend that all children under the age of 14 years be accompanied by an adult who shall be solely responsible for their care and conduct whilst on these premises.

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I have forgotten my pass at home, can I still enter the park?

Unfortunately without your pass you are unable to enter the park, you will need to purchase a replacement pass for $5 if you wish to enter. This can be replaced at the front gate of Movie World, Sea World or Wet’n’Wild upon presentation of a valid photo ID.

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Who is eligible for a Pensioner discount?

The Pension Rates will be available to the following guests:

• Holders of a valid Australian Government issued Pension Concession Card* (PPC) which is issued to recipients of the following pension payments:
     – Sole Parenting Pension
     – Mature Aged Pension
     – Disability Pension

• Holders of a valid Australian Government issued Seniors Card

• Any person 65 years of age or older - proof of age is required

* Please note: The Pension rate is only available to the actual card holder and not other listed persons on the card. This does not include holders of Australian Health Care Cards.

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How do I find out the daily showtimes?

You will be handed a park map and list of show times when you enter the park. Show times are also posted outside each venue.

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Do you have lockers to store personal items?

Coin-operated lockers are available for hire with costs ranging from $10.00 to $12.00 for a large size locker. Lockers are located adjacent to the Movie World Photo Centre.

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Where can I get First Aid?

You can find First Aid near the entrance to Kids WB Zone.

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Further FAQ's

How can I apply for a job at Warner Bros. Movie World?

Information about types of jobs, how to apply, traineeships, work experience and current vacancies can be found in the Employment section. Refer to myfuncareers.com.au

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How can I find out about employment at the Village Roadshow Studios?

The theme park, and the Studios' management have no involvement with the productions and do not employ any cast or crew. The Studios are responsible for hiring out the facilities and each production is responsible for hiring their own personnel. Please contact the employment line on +61 7 5585 9112 for a list of productions currently at the Studios.

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Do you offer an Industry Discount?

Industry discounts are available to select Industry employees upon meeting certain criteria. Licensed AFTA or TAANZ travel agents are entitled to a 50% discount off the normal admission price. The discount is applicable to the travel agent only and can be obtained by presenting a business card with photographic ID at the theme park ticket booths.

For all other Industry rate requests please apply online here. If your request is approved, you will need to show proof of employment (a business card or letter from employer) plus photographic ID at the theme park ticket booths.

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Where is lost and found?

If you've lost or found something, please visit Guest Services in the Main Street.

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