Frequently Asked Questions

General

Check in is from 2:00pm daily.

Check out is from 10:00am daily.

Reception is staffed 24 hours a day.

Industry rates are available to select Industry employees upon meeting certain criteria including providing proof of employment plus photographic ID on check-in. Please contact Reservations on 1300 139 677. Industry rates are not available during high season periods.

Theme Park Entry - Licensed AFTA or TAANZ travel agents are entitled to a 50% discount off the normal admission price. The discount is applicable to the travel agent only and can be obtained by presenting a business card with photographic ID at the theme park ticket booths.

All tickets can be purchased from Sea World's Resort Tour Desk located in the Resort lobby or purchased as part of a package at the time of making your reservation.

We offer Resort Rooms containing 2 double beds, Studio Rooms containing 2 double beds and a small kitchenette, and Family Rooms which are interconnecting Studio and Resort Rooms. Queen Rooms can accommodate 5 people with the addition of a rollaway bed to the existing 2 Queen Beds. We do have a small compliment of one bedroom suites with kitchenette and lounge. Our premium rooms are the Broadwater View Rooms located above the Presidential Room with balcony's over the Broadwater.

The resort classifies people as the following:

Accommodation Room Only Offers and Restaurants - Infant 0-3 yrs; Child 4-13 yrs; Adults 14+ yrs

Accommodation (Including Theme Park Entry) and the Theme Parks - Infant 0-2 yrs; Child 3 -13 yrs; Adults 14+ yrs

Kids Club - Children must be over 4 1/2 yrs and under 12 to participate.

The Gold Coast has a delightful subtropical climate. Average daytime temperature during summer (December to February) is 28 degrees Celsius. The average temperature in winter (June to August) is a very mild 21 degrees Celsius.

Packages

A full buffet breakfast can be purchased prior to or during your stay at $32.50 per adult. Children are charged $1 per year of age between the ages of 4-13 yrs. Children under 4 are free.

At select times throughout the year, Sea World Resort offer packages with breakfast included.

To view our latest packages visit Package Deals

Room only stays, Sea World inclusive packages and Three Park packages are available. Accommodation does not automatically include entry to Sea World however entry to our Water Park is free for all guests. Please note the Water Park is a seasonal attraction open only during the warmer months.

Facilities

As of 19 June 2010 all accommodation rooms are non-smoking.Queensland anti-smoking laws prohibit smoking in areas other than the designated smoking areas. Please refer to the Map provided on check-in for locations.

We have 3 disabled rooms with an open shower and handrails which also interconnect with a Resort Room. The Resort can also hire additional equipment. Fees apply. All facilities within the Resort are wheelchair accessible.

We accept Mastercard, Visa, Diners Club International and American Express cards.

An automatic teller machine is located in the Resort.

Location & Access

Sea World Resort offers complimentary open air car parking to all Resort guests including designated disabled parking.

Find directions here

Airport and theme park transfers can be booked via the tours desk at Sea World Resort.

Sea World Resort is located on the Gold Coast in the south east corner of the Australian State of Queensland.

The Gold Coast is a very popular holiday destination for Australians and overseas travellers with some of the world's safest and most beautiful beaches, international standard accommodation, world class shopping and dining, and a picturesque hinterland. It is also Australia's theme park capital, home to Sea World, Warner Bros. Movie World, Wet'n'Wild Gold Coast, Australian Outback Spectacular and Paradise Country.

You can get to the Gold Coast by road, rail and air. It has its own International and Domestic Airport, with Brisbane International and Domestic Airports about an hour and a half drive away.

Do you have any additional questions or comments?