Seal Encounter

All Sea World Animal Adventure programs are subject to the below Terms and Conditions and our Cancellation and Refund policy. Furthermore, each Animal Adventure program has a strict participation criteria, which is outlined below for each program.

When booking an Animal Adventure program, participants acknowledge that they agree to the conditions outlined below in conjunction with the participation criteria for the Animal Adventure in which they are going to undertake.

If you have purchased an Animal Adventure on another person’s behalf, then you must make available or known to them the conditions outlined below. By their attendance they shall be deemed to have accepted them. Where a person purchases an Animal Adventure for a minor the purchaser shall be responsible for accepting the conditions and is deemed to be the authorised representative for the minor.

Please note that Sea World Guest Services is a cashless facility. For guests wishing to book Animal Adventure via Guest Services, all major credit and debit cards are accepted.

Subject to the same Terms & Conditions as noted above for Sea World Animal Adventures. Criteria for participation outlined below:

• Participants:
• must be aged 5 years and over and be a minimum height of 110cm. Participants will be measured on the day of the program without footwear.
• must be able to speak and/or understand English, or have a translator participate in the program with them. There are no complimentary programs for translators. Persons acting as a translator must advise staff at the start of the program. Translators must satisfy all criteria.
• must wear footwear.
• must have controlled motor movement.
• must follow directions quickly to the satisfaction of staff.
• must be able to quickly exit the pool area unassisted.